Privacy Policy:
CalmMind Coaching Limited (“we,” “us,” “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, use our services, or otherwise interact with us. Our registered office is located at 71-75 Shelton Street, London, England, WC2H 9JQ. For any questions or concerns regarding this Privacy Policy, you can contact us at coach@calmmindcoach.com.
1. Information We Collect
We collect information from you in several ways, including when you provide it directly to us, when we collect it automatically, and from third-party sources. The types of information we may collect include:
a. Information You Provide to Us:
- Personal Information: This includes your name, email address, phone number, postal address, and other contact details.
- Payment Information: When you purchase our services, we may collect your credit card information or other payment details.
- Profile Information: Information about your interests, preferences, feedback, and survey responses.
- Other Information: Any other information you provide us, such as when you contact us or interact with our customer service team.
b. Information We Collect Automatically:
- Usage Information: We collect information about your interactions with our website, such as the pages you visit, the links you click, and the time you spend on our site.
- Device Information: We collect information about the devices you use to access our services, including the hardware model, operating system, IP address, browser type, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our website and services.
c. Information from Third Parties:
- We may receive information about you from third parties, such as business partners, payment processors, and analytics providers.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing Services: To process your transactions, manage your account, and provide the services you request.
- Personalization: To tailor the content and information that we may send or display to you, personalize your experience, and improve our services.
- Communication: To communicate with you, including sending you updates, marketing messages, and other information related to our services.
- Analytics: To analyze how you use our services, to monitor and analyze trends, usage, and activities, and for research and development purposes.
- Security: To protect the rights, property, or safety of CalmMind Coaching Limited, our users, or others, and to detect, prevent, and respond to fraud, intellectual property infringement, and other illegal activities.
- Legal Obligations: To comply with legal and regulatory requirements and to establish, exercise, or defend our legal rights.
3. Sharing Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
- Business Transfers: We may disclose or transfer your information as part of any merger, sale, transfer of our assets, acquisition, bankruptcy, or similar event.
- Legal Requirements: We may disclose your information to comply with legal obligations, regulations, and requests from governmental authorities.
- Protection of Rights: We may disclose your information to enforce our terms and conditions and to protect and defend our rights and property, including against legal claims and liabilities.
- With Your Consent: We may share your information with your consent or at your direction.
4. Your Choices and Rights
You have certain rights and choices regarding your information:
- Access and Correction: You have the right to access and correct your personal information held by us. You can request a copy of your personal information or ask us to update or correct inaccuracies in your information.
- Data Deletion: You have the right to request that we delete your personal information. We will comply with your request to the extent required by applicable law.
- Opt-Out of Marketing Communications: You can opt-out of receiving marketing emails from us by following the instructions in those emails or by contacting us at coach@calmmindcoach.com.
- Cookies: You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our services may become inaccessible or not function properly.
5. Data Security
We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security measures are completely foolproof, and we cannot guarantee the security of your information.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, or internal policy requirements. When we no longer need your information, we will securely delete or anonymize it.
7. International Transfers
Your personal information may be transferred to and processed in countries outside of your country of residence. These countries may have different data protection laws than your country. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. Your continued use of our services after the posting of any changes constitutes your acceptance of the updated Privacy Policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
CalmMind Coaching Limited
71-75 Shelton Street
London, England, WC2H 9JQ
Email: coach@calmmindcoach.com
Thank you for trusting CalmMind Coaching Limited with your personal information. We are committed to safeguarding your privacy and providing a secure and enjoyable experience.